Family Hotel Kooyk - אמסטרדם

Friendly Staff, made my friends and i, welcomed!

We had a mouse in our room! Can be quite noisy when people are coming back from a night out!

No television in the room and you have to share the toilet and bathroom with other hotelgast. I paid €150 for four night and I had a room with an interior from 1960.

The location is really good, generally the staff is not mean, bu not really helpful and a bit odd. The breakfast room was tidy and nice

The staff is not really helpful, the hotel is run-down, not dirty but all the furniture is old and kind of crappy.

The staff were exremely frieldly and couldn't do enough, the bedding was very clean and fresh.

The general condition of the hotel, it looks like nothing has been done to maintain the place, what with rotten and loose floorboards/skirting board and numerous broken and loose tiles in the shower.

Small cards with discounts, free city map, cool couverture (soft bed linen)

No elevator, cold, they switched off the central heating, no earlier breakfast, not all the staff was polite

Location and price.

Noise, smoke smell, not too friendly staff.

frienly staff. 24 hour help

shower and toilet not near room

The warm welcome

We checked out because the room was far below what we expected or required. There was a strong smell of mariuana in the corridoors, the bathrooms were very basic and dripping continually. My friend went to the loo at 5pm and a drunk / stoned man was walking in the corridoor with just his underpants on and appeared to stagger. This made us both nervous enough to check out and move to another hotel.

the furnitures and facilities are too old,especially the noisy floor...

The breakfast was good.

We booked a double room however, it was just two single beds pushed together using one sheet making it incredibley unconfortable to sleep on.

6 beds in one room.

No bathroom in the rooms, only one shower for the entire hotel. The staff was rather rude. Guests were not allowed in the hotel or room. We had to pay for two extra people for our room (we had a group of 8) despite it being said that we only had to pay extra if we requested a bed. (We had no problems with paying for 2 extra breakfasts, but 28 euro per extra person is ridiculous.)

Comfortable beds, great location - you can take a bus from the airport directly to the hotel and it is walking distance to all the main attractions. It was also nice and quiet at night. Nice staff. It is definitely not a luxury hotel but a good value for Amsterdam. Who spends time in the room anyway? Be aware - the bathrooms and showers are shared. I showered in the evenings and never had to wait. I would stay here again!

bad light and bad staff

Very uncomplicated staff, good service, close to the city center

Furniture

Only the location

I booked this hotel my son his wife and I know the old saying is "that you get what you pay for" and this was only a 1 star hotel (despite the staff trying to tell them differently!) So I was expecting them to get something clean and basic as I wasn't expecting them to be spending much time in the room. But at 65 euros a night you do not expect to pay for rude and unhelpful staff, a ground floor room with a window that doesn't shut properly, a spare pair of sheets with old blood stains on, the communial shower to be dirty and a dog in the kitchen! Despite paying for b&b after the first morning they chose to eat out. I had read mixed reviews about the hotel but hoped that most of the negative feedback had been becasue people often complain more than they compliment - sadly it seems this is not the case